Terms & Privacy Policy
BackerTop.com (hereinafter referred to as “BT,” “we,” or “our”) is operated by BackerTop Inc. (“BackerTop”). At BackerTop, we are committed to safeguarding the privacy of your personal information when you use our services. This Privacy Policy outlines our practices for collecting, storing, and processing your personal data, as well as your rights regarding this data. Any changes to our Privacy Policy will be posted on our website at www.backertop.com.
Collection and Use of Personal Information
BackerTop collects and processes personal data that you provide to us directly (such as your name, address, email address, and payment details) or that we obtain through your interaction with our services. This information is collected for the purpose of providing services, improving your experience on our website, and fulfilling our contractual obligations to you. We are committed to compliance with relevant data protection laws, including those of the United States and Canada, where we maintain and process your information.
All personal information collected via backertop.com is processed and retained by BackerTop in accordance with the data protection laws applicable to your specific jurisdiction. If you have questions regarding your personal data, please contact us at www.backertop.com.
Security Measures
To protect the security and privacy of your personal information, we implement a combination of physical, electronic, and procedural safeguards, including Secure Sockets Layer (SSL) technology for secure data transmission. Your data is securely stored in the United States and Canada and is accessible only to authorized personnel. However, please be aware that no data transmission over the internet can be entirely secure, and we cannot guarantee the absolute security of your information.
Account Registration
Certain features of the Website and Services require account registration. During registration, we will request that you provide accurate and truthful information, including your contact details, to ensure efficient service delivery. This information is used for internal purposes, such as order processing, account management, and communicating updates or offers we believe may be of interest to you. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
Privacy and Sharing of Information
BackerTop respects your privacy. Except in limited situations specified in this Privacy Policy, we do not share your personal information with third parties. Any personal data you submit to publicly accessible sections of the Website, including social media interactions where you tag BT, may be viewed and used by others. By participating in these public interactions, you consent to the potential commercial use of your submissions by BT without additional compensation or attribution. We retain personal information only for as long as necessary to fulfill our legitimate business purposes or as required by law.
Contests, Surveys, and Promotions
From time to time, BT may offer surveys, contests, or promotions through our website, social media platforms, or via email. Participation in these activities is voluntary, and by choosing to participate, you agree to the activity’s terms and conditions. BT may use third-party service providers to manage these activities, and in such cases, your personal information will be governed by the third party’s privacy policy. If we intend to share your data with any third-party sponsors, you will be informed in advance.
Money-Back Guarantee
BackerTop provides a limited money-back guarantee. If a project you support does not receive pledges equivalent to the amount you contributed, BT may offer to reimburse the difference. This guarantee does not apply to canceled, suspended, or unsuccessful funding projects.
Refer-a-Friend Program
The refer-a-friend program enables users to recommend BT’s services to others through email or social media. To participate, you will need to provide your friend’s name and email address. We will send a one-time email to the referred individual inviting them to explore our website. This data is retained solely for tracking referral success. If you or the referred individual wish to have this data removed, please contact us at [email protected].
Third-Party Account Integration
You may integrate third-party accounts (e.g., Facebook, Pinterest, Tumblr, Twitter) with your BT account. By doing so, you allow the transmission of certain account information to BT, which will be treated in accordance with this Privacy Policy. We are not responsible for the privacy practices of third-party services, and we recommend you review their policies before integration.
Public Posting on the Website
Please note that any content you post in BT’s public forums, chat rooms, or discussion boards becomes publicly accessible. We may, but are not obligated to, monitor these postings to ensure compliance with our Terms of Use and Privacy Policy. You are advised to exercise caution when sharing personal information in public areas.
If you engage in any communication or exchange with us or other users via the Website, BT reserves the right to maintain a record of such communications to address any disputes, provide customer service, and improve service delivery. We may also terminate the accounts of users who violate our Terms and Conditions.
Project Listing Fees
For projects with a flexible funding goal, a partial listing fee of $99 USD will be charged if the funding goal is not met. If a project is suspended, canceled, or otherwise terminated, a $199 listing fee will apply. Please note that listing fees are non-refundable, and services cannot be discontinued or canceled once payment has been processed.
Once a project is successfully funded, BT will reach out to confirm member pledges and ensure that agreed rewards are fulfilled by the project creator. If the creator fails to fulfill these rewards, BT reserves the right to pursue further actions, including legal recourse.
Data Retention and Use
BT collects and retains information only to fulfill our contractual obligations, to provide you with requested services, and to personalize your experience on our website. We use this data to provide relevant information, marketing materials, and service notifications. If you opt-out of receiving marketing emails, we will remove you from the list promptly, usually within 5-7 business days.
Sensitive Information Policy
BT does not solicit or process sensitive information via our website, such as information on racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sexual orientation. We request that you refrain from submitting such information when creating an account or applying for any opportunity with BT.
Monitoring and Behavioral Tracking
We may monitor and track usage on the Website to better understand our users’ interests, demographics, and preferences. This data helps us improve the Website and tailor our services to meet user needs. BT does not sell your personal information or provide it to third parties for external marketing purposes.
Submissions and Intellectual Property
By posting or submitting any content to BT (including images, text, feedback, or other information), you grant BackerTop a perpetual, non-exclusive, fully-paid, royalty-free, sublicensable, and transferable license to use, display, and distribute the content across any platform or media. This includes, but is not limited to, using the content for promotional, commercial, and advertising purposes without further notice or compensation to you. You waive any rights to inspect or approve the use of the content. You also represent and warrant that you have full rights to the content and that it does not infringe upon any third-party rights.
Liability and Indemnification
By using BackerTop’s website, you agree to indemnify, defend, and hold harmless BackerTop, its affiliates, and their respective officers, directors, and employees from any claims, damages, liabilities, or expenses arising from your violation of this Privacy Policy or the Terms and Conditions of the website. This includes attorney fees and any costs incurred due to third-party claims related to your use of the website.